Reference

Terms Conditions

These terms set out how your X Bit account works, what you agree to when you deposit via bKash, Nagad or Rocket, and how we handle disputes. Read them before you open an account.

Account rulesPayment termsGame accessDispute stepsRegion eligibility
X Bit Terms Conditions
ACCOUNT SECURITY

How We Protect Your Account

We built X Bit around secure account handling so your deposits, game history and withdrawals stay protected. SSL encryption covers every session, two-factor authentication is available in account settings, and we store your bKash, Nagad and Rocket transaction records for dispute resolution.

Session Encryption

Every page load and every API call between your device and our servers runs through SSL, so your login, deposit confirmations and withdrawal requests stay private.

Identity Verification

Before your first withdrawal clears, we verify your mobile number and payment method ownership to prevent fraud and ensure funds reach the right account.

Transaction Logs

We keep a complete record of every deposit, bet and withdrawal for twelve months so you can review your history and we can resolve disputes with proof.

Data Retention

Account data, payment records and game logs are retained as required by our operational needs and deleted when you request account closure unless legal obligations apply.

TERMS QUESTIONS

Contact Us About Terms

If something in these terms is unclear or you want to dispute a transaction, reach us through the channels below. We keep records of every bet, deposit and withdrawal so we can resolve issues quickly.

Live Chat Open the chat widget in your account dashboard for instant help with terms questions, account restrictions or payment disputes.
Email Support Send detailed queries to our support address. Include your account ID and transaction reference for faster resolution.
Account Inbox Check your account inbox for terms updates, withdrawal confirmations and any notices about account status changes.

Terms & Conditions FAQ

No. Your account is personal and sharing login details breaches the terms. We will suspend accounts that show signs of shared access.

We verify payment ownership before processing withdrawals. Deposits from third-party wallets can block your withdrawal until you prove the payment belongs to you.

No. Access depends on local law and eligible regions. If your region restricts online gaming, you must not register or play.

Contact support within fourteen days of the transaction. We keep records for twelve months but disputes raised late may be harder to investigate.

Yes. We send an email to your registered address when we update material terms. Continued account use after notification means you accept the changes.

We log every deposit, bet, game round and withdrawal for dispute resolution and operational needs. You can request a copy of your data through account settings.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.