Verify your X Bit account
Account verification on X Bit protects your wallet and makes sure withdrawals go to the right person. We ask for a photo ID and a selfie when you request your first withdrawal. The ID confirms your name matches the bKash, Nagad or Rocket account you're using. The selfie checks that it's you making the request. Verification usually takes a few hours during
business hours. Once approved, future withdrawals process faster because your identity is on file. Keep your documents clear and readable so we can approve them quickly.
- Prepare your photo ID — Use your national ID card or passport. Make sure the photo is clear, the text is readable and all corners are visible in the frame.
- Take a selfie holding your ID — Hold your ID next to your face, take the photo in good light and ensure both your face and the ID are clearly visible in the same frame.
- Upload through the withdrawal screen — When you request your first withdrawal, we'll prompt you to upload the ID photo and selfie. Follow the on-screen steps and submit both documents.
- We review and approve — Our team checks the documents, confirms the name matches your wallet account and approves your verification. You'll get a confirmation message once approved.